In an e-commerce business, it is possible to, at times, come across defective goods. However, we at FBB believe that your customer’s heart can be won over even while they return your product- simply by providing satisfactory and hassle-free services.
We not only turn over the return process into a positive experience for your customers but also ensure that it is quickly processed for two major reasons:
Separate documentation procedure
(Returns Invoice)
Specialized handling (repacking as in the original arrival state and updating inventory)
Returns authorization from the original consignor
Higher achievement of sustainability goals.
Greater customer service and higher retention levels
Recovery of capital investments in assets